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a little over 3 yrs ago I had them put down 90 yards of carpet. one day later I complained the install was awful


they dragged out coming to see or fix bad areas till after so called year as they claimed it was manufacture issue. I had many carpet experts look at the problem site which multiply quickly and they have gone as far as to say it is the worst installation they ever saw. for the last two years ive been trying without success to deal with them as carpet at this time cant be saved and im out almost 3000 dollars.

company reps have been either rude and sarcastic or out and out lying saying the will take care of this. please I implore anybody looking for business, with this company should know there mo its send guys with nice polo shirts to seal the sale who you never see again and send carpet crews that speak very little or no English.

Monetary Loss: $3000.

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Sioux Falls, South Dakota, United States #827236

You get what you pay for. Always stick local and away from the so called chain stores......they are just looking for a quick buck and hire unskilled installers - as you just found out.

A reputable company would have been out immediately and or ordered an independent inspector to resolve the install vs manufacture issue/debate. Its not rocket science......it just goes to show you what those big boxes agenda is.

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