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installed wrong transitional piece from one room to another. when call on it they said "that's piece sent for the floor" when contacted the hard wood floor company they said it isn't the right piece.The funny thing is that their rug installer agreed with us.

And put on the contract to change it.Moral of the story only allow them to do the flooring in your children dollhouse or the tree house were it really cant be seen.

Does anybody really who knows who owns the company? Because trying to get any reasonable resolution from the people you talk to is impossible.Even if their customer service manger would come out and look at the issue everybody life would be easier.Unless there are too many?

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Their hacks...I wouldn't let them carpet my putting green.Bob Johnson the sales rep is a liar and theif..

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